← All Use Cases

Open-Source Feedback Widget

BugDrop is an open-source feedback widget for teams that want to inspect, adapt, and self-host their feedback workflow. It is designed around GitHub Issues, so reports land where maintainers already track bugs and feature requests.

Why Open Source Matters for Feedback

Feedback widgets sit on public websites and sometimes inside authenticated apps. Teams should be able to understand what the widget loads, what it captures, where data goes, and how screenshots are handled. An open-source widget makes that review possible.

Open source is also useful when your workflow is specific. You may want custom labels, masking rules, issue templates, styling, or deployment constraints that do not fit a generic hosted tool.

Best Fits

  • Open-source projects that want community reports in GitHub
  • Developer tools with public docs and examples
  • Internal teams that need auditability
  • Agencies that want a repeatable client feedback workflow
  • Startups that want to avoid feedback-tool lock-in

GitHub Issues as the Feedback Backend

BugDrop uses GitHub Issues as the system of record for feedback. That means maintainers can use labels, projects, assignees, milestones, comments, notifications, and automation without syncing from another dashboard.

Add It to Your Project

Install the GitHub App, add the widget script, and configure labels, screenshots, masking, and submitter fields. The self-hosting guide covers teams that want more control over deployment.

Ready to get started?

Add BugDrop to your project in under a minute.

Install from GitHub Marketplace